VISIONS

Shipping
Orders are processed promptly and typically delivered within one week from the date of purchase, depending on seasonal demand.

Exchanges
If you’re not completely satisfied with your purchase, we offer a straightforward exchange process. Items may be exchanged within 4 days of delivery, provided they are unworn, unwashed, and in their original condition.

To request an exchange, please complete the exchange form available on our website or contact us via WhatsApp or Instagram.

Customers are responsible for exchange shipping costs, unless the item is defective or an incorrect item was received, in which case, shipping costs will be fully covered by us.

For best results, we recommend washing the item once before first wear with fabric softener. Please note that washed items are not eligible for return or exchange.

Wash inside out using cold water. Avoid harsh detergents and tumble drying to maintain the quality of the garment.